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Hello there, Sheppey. Let's perform basic troubleshooting procedures to fix the issue and enable you to proceed with selecting expense categories for your transactions. An accumulation of historical data can lead to unexpected behaviors.
To begin, open your account and create the transaction for which you need to select an expense category, using an incognito window to eliminate the possibility of a webpage issue.
You can do this by using the following keyboard shortcuts:
- Google Chrome and Microsoft Edge: Ctrl+ Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
Return to your regular browser once the expense categories appear. Then, clear your cache to start afresh. Alternatively, consider switching to other supported browsers installed on your system.
For additional resources, I'm adding these articles as a guide in managing your expense categories and help you choose the appropriate detail type:
- Learn about the chart of accounts.
- Make an account inactive.
- Learn about account types and detail types.
After completing the troubleshooting steps, you can ensure your expense categories will appear, and you'll be able to select them. I'm always ready to help if assistance is needed. Take care!
