Showing results for 
Search instead for 
Did you mean: 
Get your Payroll questions answered by a QuickBooks Product Manager here -
Level 1

That doesn't answer my question at all.

Level 15

That doesn't answer my question at all.

then this will not either, it happens, ask again

QuickBooks Team

That doesn't answer my question at all.

Hello aliceburr,


Is there anything we can help you with?





Level 1

That doesn't answer my question at all.



I need talking through how to enter a transaction.  Also, in case I do it wrong, how to delete my first attempt to have another go!  QB looks very different from what it did when I last used it twenty years ago!


We are a tiny community organisation, c. 1,000 transactions a year which makes a surplus of approaching 50% of turnover and donates the surplus to a small number of needy causes in the community.


I have set up all or products and services, entered a number of our clients, entered details of our one bank account, and entered our accounting year 1 October to 30 September.  Also, I want cash accounting.


Oh, and I have exported those client details just in case I have to purge everything and start again, though I prefer not to have to!


i want to enter those transactions received by cash or cheque as these are banked and those received by BACS when I see them come up in the bank account.


i am sure it is simple, though it is not entirely obvious!


Help gratefully received!



QuickBooks Team

That doesn't answer my question at all.

Let me walk you through how to enter your transactions in QuickBooks Online (QBO) and thank you for the specific details that you provided, Angus1.


If these are older transactions, you can download transactions from your bank and manually upload them in QBO. To do this, open and review the file from your bank and ensure it's in the correct format.


If you want to manually enter transactions, you can do them in your Chart of Accounts. You can follow the steps below.

  1. Click Accounting in the left menu.
  2. Select Chart of Accounts to display your account list.
  3. Locate the bank account where you want to enter the transactions, then click Account history.
  4. Click the Add cheque drop-down arrow, then enter them as Sales Receipt (Cash) or Cheque
  5. Make sure to provide all the details for the transaction, click Save.

This will surely guide you in the right direction. Also, you can add and match bank transactions in QuickBooks Online. Here's an article for more information: Categorise And Match Online Bank Transactions In QuickBooks Online.


Let me know if you have any other concerns about your bank transactions. Remember, we're always right here to help you sort out any of your concerns in any way.