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info903
Level 1

Why can I not add the cost to my products? It’s shows up in the columns but when you click edit products never gives me the options to add a cost only a sale price

 
3 REPLIES 3
IntuitLily
Moderator

Why can I not add the cost to my products? It’s shows up in the columns but when you click edit products never gives me the options to add a cost only a sale price

Thanks for keeping in touch with us here, @info903.

 

The items table on expense and purchase may be turned off in the Accounts and Settings page. That's why the cost is showing up in the columns but not on your products and services page. Be sure to check and verify this setting on the Expenses section. I've attached a screenshot for your guide.

 

 

If this isn't the case, can you please provide a screenshot of the cost field that is missing in your Product/Service information? This way, I can check this further and provide you with a resolution.

 

Just tap the Reply button below for any follow-up questions. I'll be around to help. Have a good one.

info903
Level 1

Why can I not add the cost to my products? It’s shows up in the columns but when you click edit products never gives me the options to add a cost only a sale price

I am using QuickBooks online won’t let upload a screenshots but that didn’t work just says upgrade to essential 

Rea_M
QuickBooks Team

Why can I not add the cost to my products? It’s shows up in the columns but when you click edit products never gives me the options to add a cost only a sale price

Hello there, info903.

 

I'm here to ensure you can add the cost of your products. This way, you'll be able to keep track of your inventory and business income.

 

To meet the current demand of your growing business, let's upgrade your QuickBooks subscription. This will let you use additional features that isn't available in the current one. 

  1. Go to the Gear icon.
  2. Select Account and Settings.
  3. Got o the Billing & Subscription menu.
  4. In the QuickBooks Online section, select Upgrade.
  5. Choose the plan you want, then select Upgrade.
  6. Confirm your payment information.
  7. Select Save.

 

Once done, I'd recommend logging out, then log back in to make sure the update is implemented. Then, go back to the Accounts and Settings page to turn on the Show Items table on expenditure and purchase forms feature in the Expenditures section.

 

Now you're ready to add the cost of your products in the Products and Services page.

59 QBO Cost.PNG

 

In addition, you can pull up the Product/Service List report to view the complete inventory of your products and services in QuickBooks. It also displays their description, price, cost, and quantity on hand.

 

Moreover, you can customise the report mentioned above so you can focus on the details that matter the most to you. Then, memorise it to save the customisation you made. For the detailed steps, kindly refer to this article: Memorise reports in QuickBooks Online.

 

Please let me know if you have other concerns. I'm just around to help.