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Hi edward-coversite, thanks for posting on the Community. EPS are cumulative reports meaning they contain all of the data for the current tax year to date. The deadline for submitting an EPS is the 19th of the following month, so you'd need to wait and submit the EPS generated for the next pay period instead if you miss this. To submit the EPS from QuickBooks, delete all previous failed/missed submissions and submit the most recent period instead (in this case, month ten). :)
Hi edward-coversite, thanks for posting on the Community. EPS are cumulative reports meaning they contain all of the data for the current tax year to date. The deadline for submitting an EPS is the 19th of the following month, so you'd need to wait and submit the EPS generated for the next pay period instead if you miss this. To submit the EPS from QuickBooks, delete all previous failed/missed submissions and submit the most recent period instead (in this case, month ten). :)
Hi GeorgiaC, I have a similar problem having missed having missed submitting months 9 & 10 in the correct time period, it is now due for month 11 so I cant use either of the two missed months but an EPS submission hasn't generated for month 11 as the staff member is no longer on maternity, how do I generate a submission to enter?
Hi Richard147, thanks for joining this thread - please delete the EPS for months 9 & 10, this should then trigger the system to generate the new EPS. If this does not automatically appear, try rolling back & re-running the payroll for month 11. Get back to us below if you have any further Q's on how to do this. :)
I have this exact issue. The last month of employee maternity pay, her EPS was rejected. Quickbooks member of CS team advised to delete the EPS and reassure it will be regenerate in the next month. However, 6 months after, it has never been generated. My last conversation with a team member of Qb customer services, they suggested to not use Quickbook but instead HMRC tools or Xero.
Hello Tpta, EPS can only be submitted until the 19th of the following month. So at the moment only month 11 can be submitted. You would need to remove any outstanding ones and submit the correct one. EPS are year to date so any information from the missed periods can be included in the current one.
I’m having a similar issue to the comment above. My EPS in month 10 wasn’t submitted in time so I deleted and waited for the next month to be populated. Nothing was created after the 6th, so got hold of support who advised me to turn on employers allowance, delete the EPS generated and then switch off again so I can submit this EPS as it’s meant to show cumulative totals for the year. This hasn’t worked so i still can’t reimburse SSP that’s been paid out. How do I trigger a full EPS with all totals for the year?
Hello Drew45, Thanks for posting on this thread, you will need to wait till either one is generated for month 11 and one will definitely be generated in month 12 for the end of year which will definitely produce and end of year Eps for you and that will then take all historical information back to April 6th 2022 for you.
Thanks GeorgiaC, I have tried this and the EPS for month 11 isn't automatically generating, seems to be common with other users. Is there a manual way to generate it for submission?
Thanks Richard147, have you attempted to rollback and re-run period 11?
It appear we’re all facing the same issue where we’ve paid statutory payments in previous months and missed the EPS submission for those months in question. Now we’re no longer paying statutory payments no EPS is being automatically generated like you keep suggesting will happen as there’s no payments in the current month to trigger one, likewise rolling back the most recent payroll won’t work either as no stat payments to trigger anything.
There’s got to be a way for QuickBooks to handle this functionality and if not a bug needs to be raised to address the issue.
Hi Drew45, thanks for trying that - please contact our UK QBO team directly on 0808 234 5337 - they'll have the tools available to check this further and escalate if required.
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