Thanks for posting your question here in the Community forum, motapartsdownend.
To ensure we're on the same page, may I know the name of the latest payroll system you're using specifically?
While waiting for the details, to isolate the issue, I recommend asking your employee if they've received the payslip.
In the meantime, you can check these article which you may find helpful:
I'll be looking forward to hearing back from you. Simply click the Reply button. Have a great day!