Hello there, Lander.
Box 330 represents the total amount of taxable pay for the current tax year, while Box 30 indicates the taxable income for the previous tax year. When these boxes do not match, it indicates a discrepancy in how payroll data has been recorded or reported.
To fix this, ensure that all payroll entries for the current tax year have been accurately recorded. Check for any missed entries or incorrect amounts that may have been reported.
Also, confirm that the tax year settings in QuickBooks are correctly configured. Sometimes, if the wrong tax year is selected, it can lead to mismatches between these boxes. If you have made changes to your bank accounts or payroll settings, it will be necessary to update your journal mapping in QuickBooks to ensure that payroll transactions are being recorded correctly.
If after checking these areas the issue persists, it would be best to contact QuickBooks support for further assistance. This will allow us to securely access your account information and obtain all the details we need to help you out.
Here's the step-by-step process:
1. Click this link: https://intuit.me/CU.
2. Select the product you're using and the edition.
3. Enter a summary of your concern in the What's your question? Field.
4. Click Continue.
5. Choose how you would like to connect with us.
Let me know if you have other questions. I want to ensure everything is taken care of for you.
