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CIS alaways gets rejected when trying to submit to hmrc?


CIS alaways gets rejected when trying to submit to hmrc?

Hi there, @mike-mitech.


Let me share with you some learning about filling CIS inside QuickBooks Online. 


An early CIS return may get rejected when submitting it in QuickBooks Online. I'd suggest filling it directly to the HMRC. Before doing that, let's check first your information by going to the Account and Settings to avoid rejection. 


Here's how: 


  1. In the Settings page, choose the Advanced tab. 
  2. Select the Construction Industry Scheme (CIS) option.
  3. Verify your UTR no., Employer’s PAYE reference no., and Accounts office reference no.

For more details, check out this article: Filing CIS in QuickBooks Online.


Once done, you can now file the return to the HMRC website. 


If you are still unable to continue, I'd recommend contacting our Customer Support team. They can check your account to see why it's rejected and help you resolve the issue. 


Here's how to contact: 


  1. Go to the Help menu, then choose Contact Us
  2. Type your concern in the description field, then hit Let's Talk
  3. Choose either Start a chat or Get a call
  4. Complete the needed information, then submit the request


Please browse through these articles about how to review and update CIS, etc. 



Feel free to add a comment below or click the Reply button if you have other questions. I'm ready to help. Have a good one!

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