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KL39
Level 1

Contribution amounts from our new Nest salary sacrifice pension scheme transferred automatically via Pension Sync are incorrect according to Quickbooks. Can you help?

 
1 REPLY 1
EduardA
QuickBooks Team

Contribution amounts from our new Nest salary sacrifice pension scheme transferred automatically via Pension Sync are incorrect according to Quickbooks. Can you help?

You can check the configuration in your Payroll Settings and see if there's any incorrect information entered, @KL39. Let me give you some insights on this matter.

 

The data pulled via Pension Sync will automatically sync in QuickBooks depending on the configurations you set in the Payroll Settings. Hence, ensure that the contribution percentage is correct and the qualifying earnings are properly selected for the salary sacrifice pension.

 

Here's how:

 

  1. Go to the Gear icon, then select Payroll Settings.
  2. Choose Pension Settings.
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  3. Review the set up and click Save for the changes.

 

You can also check out the Something not quite right? section in the following article to get some helpful tips when you get incorrect pension contribution: Set up pension salary sacrifice in QuickBooks Online Advanced Payroll.

 

In addition, you can also run a specific report to review your payroll data: View reports in QuickBooks Online Standard Payroll.

 

You're always welcome to post your reply if you have further assistance managing your pension contribution in QuickBooks Online Payroll. I'll be here to help you.

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