Thank you for raising your concern here in the Community, AG777.
I recognize that the issue with the memo details not appearing on your payslips has affected your workflow. I'll direct you to the appropriate channel that can assist you with this matter.
Given the details you've provided, we need to investigate why only three words are showing in the memo field of your payslips. This will require accessing your account for a clearer picture of the issue.
Your account's security is our utmost priority, so I suggest you get in touch with our Payroll Support Team for further assistance. They'll work with you to find a permanent resolution once we pinpoint the problem.
To obtain the contact information:
- Head to the Help icon in your company to access the Assistant tab.
- From there, enter a brief description of the issue in the Type or ask something field.
- Click the Contact human button to view the support options.
- Pick Live Chat for real-time support or Call me back to speak with an agent.
Go over this article to learn the best time to get in touch with our support team: Contact QuickBooks.
I have added a link to help you solve printing problems, along with the link in each article: Fix QuickBooks Online printing issues on browsers for Windows.
Furthermore, utilize the QuickBooks Online Core Payroll | Resource Hub for guidance on handling each payroll-related activity.
Drop a comment below if you need guidance navigating the payroll service or have other accounting concerns and questions. We'll get back to ensure you're well taken care of.
