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Level 2

Deleted journal entry in error

After the payroll run I saw there were two duplicate entries the system had created for Payroll Clearing.  

 

I went to delete one and in error deleted them both.  My COA now has the Payroll Clearing as a minus figure as the bank payments have been made.  How do I create a journal entry or something else to balance the Payroll Clearing account please.

Solved
Best answer 10-23-2019

Accepted Solutions
Highlighted
QuickBooks Team

Deleted journal entry in error

I've got some steps to help you re-create the journal entry, M for TF.

 

Let's go open the payroll clearing account in the Chart of Accounts. Then, open a previously created journal entry and copy the transaction. 

 

Here's how to do it:

  1. On the left panel, click Accounting and select Chart of Accounts.
  2. Type Payroll Clearing in the search field.
  3. Select the journal entry and click the Edit button.
  4. In the Journal Entry page, click the More button located at the bottom.
  5. Choose Copy and then edit the amounts.
  6. Click Save and close or Save and new.

Once done, this should remove the negative amount in your payroll clearing account. Otherwise, contact our Customer Care Team to check your payroll information.

 

Here's how: 

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Choose either Start a chat or Call us.

You can always visit us here if you have more questions about the payroll posting. Thank you.

View solution in original post

6 REPLIES 6
Highlighted
QuickBooks Team

Deleted journal entry in error

It's nice to see you again, @M for TF.

 

Creating a Journal Entry can be done in just a few clicks, which will help balance the amount on the Payroll Clearing account. Before doing so, I recommend reaching out to your accountant to ensure the best course of action for your business.

 

Once you're ready to create the entries, please take these steps below:

  1. Click on the Gear ⨁ icon at the top.
  2. Select on Journal Entry.
  3. Fill out the fields to create your journal entry.
  4. Press Save and close.

Here are a couple of resources that you can check out about handling journal entries in QuickBooks Online for your future reference:

You can always reach back out to me if there's anything else you need with journal entries or any QuickBooks related concerns. I'd be pleased to help. Have a good one!

Highlighted
Level 2

Deleted journal entry in error

I found the actual physical way to make a new entry.  My issue is that I don't know what to put in there.

"3. Fill out the fields to create your journal entry" is the bit I need help with. 

 

Highlighted
Moderator

Deleted journal entry in error

Hi again, M for TF.

 

I appreciate you performing the steps shared by my colleague to create a Journal Entry. 

 

Every business has a different structure, and it also goes the same way with recording data. To ensure the transactions are properly tracked, I highly suggest consulting your accountant or accounting professional for guidance on which account receives the debit and credit side of the transaction.

 

In case you need tips and related articles in the future, visit our QuickBooks Community help website for reference: QBO Self-Help.

 

Please let me know if you should have any questions about creating journal entries. I'm always here to further assist. Have a great day!

Highlighted
Level 2

Deleted journal entry in error

Our accountant doesn't use Quickbooks.

 

All I need to know is how to correct the entry which has left the Payroll Clearing in a minus state.

 

I am happy to add a journal entry to cover this but am unsure how to physically adjust it.

 

How do I emulate the entry that was deleted?  

Highlighted
QuickBooks Team

Deleted journal entry in error

I've got some steps to help you re-create the journal entry, M for TF.

 

Let's go open the payroll clearing account in the Chart of Accounts. Then, open a previously created journal entry and copy the transaction. 

 

Here's how to do it:

  1. On the left panel, click Accounting and select Chart of Accounts.
  2. Type Payroll Clearing in the search field.
  3. Select the journal entry and click the Edit button.
  4. In the Journal Entry page, click the More button located at the bottom.
  5. Choose Copy and then edit the amounts.
  6. Click Save and close or Save and new.

Once done, this should remove the negative amount in your payroll clearing account. Otherwise, contact our Customer Care Team to check your payroll information.

 

Here's how: 

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Choose either Start a chat or Call us.

You can always visit us here if you have more questions about the payroll posting. Thank you.

View solution in original post

Highlighted
Level 2

Deleted journal entry in error