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gcj1971
Level 3

Every month Quickbooks says I have outstanding filing for HMRC for EPS report. I've not had a month were I have not paid any employees, do I just delete the report?

 
12 REPLIES 12
Ashleigh1
QuickBooks Team

Every month Quickbooks says I have outstanding filing for HMRC for EPS report. I've not had a month were I have not paid any employees, do I just delete the report?

Hello Gcj1971, 

 

Welcome to the Community page, 

 

can we ask which payroll is it you are using in Quickbooks is it advanced or standard? 

 

Have you doubled check with HMRC to see if they are expecting something or not? 

gcj1971
Level 3

Every month Quickbooks says I have outstanding filing for HMRC for EPS report. I've not had a month were I have not paid any employees, do I just delete the report?

Standard I think. I’ve never not paid any of my two employees so they shouldn’t be expecting anything. 

ChristieAnn
QuickBooks Team

Every month Quickbooks says I have outstanding filing for HMRC for EPS report. I've not had a month were I have not paid any employees, do I just delete the report?

Hi there, gcj1971.

 

There are several reasons why the EPS filing is created or shows that you have outstanding HMRC filing for this report. d be happy to share them with you and help you from there.

 

Here are some of the possible reasons:

 

  • No payments to employees have been made within the current or past pay period.
  • To show CIS suffered for a period of time (Year to Date amount).
  • To claim reimbursement for statutory payments (not including sick pay).
  • To claim the Employment Allowance, if entitled.

 

If you need to send an EPS, you can send it after you have completed all the payroll for the tax month, or by the 19th of the following month if HMRC has to give you credit for what you owe from the EPS. And please know that you should only submit one EPS for a tax period.

 

However, if you're not eligible, I suggest removing the EPS report in the Payroll taxes page so you can delete the filing.

 

Here's how:

 

  1. Click Taxes at the left panel. Then, the Payroll taxes section.
  2. From the Payroll Tax Centre, click into the EPS.
  3. Click the Trash icon.
  4. You'll be prompted with Are you sure you want to remove this filing? then, hit Yes, remove.

 

I attached a screenshot for visual reference.

 

UK trash.JPG

 

You can check this article to see steps on how you can see all previous filings: View submitted FPS and EPS filings in QuickBooks Online Standard Payroll.

 

Please refer to this article to view different information about how to manage and run payroll using Standard service: QuickBooks Online Standard Payroll Hub.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

gcj1971
Level 3

Every month Quickbooks says I have outstanding filing for HMRC for EPS report. I've not had a month were I have not paid any employees, do I just delete the report?

I did send it one time as didn’t realise I didn’t need to if I’d paid employees within the month and it was rejected by HMRC. I thought it was rejected as wasn’t required. I do suffer CIS in some months. My log in details for HMRC are correct so it can’t be for that reason. It’s not first time QuickBooks has notified me of an EPS report is due to be filed. I’m worried now I’ve deleted reports when I shouldn’t have. 

ChristieAnn
QuickBooks Team

Every month Quickbooks says I have outstanding filing for HMRC for EPS report. I've not had a month were I have not paid any employees, do I just delete the report?

Hi there, gcj1971.

 

Thank you for coming back and for providing additional clarification on the issue. However, can you please share with us the specific rejection error you received? I'd appreciate any further details so I can present accurate information.

 

For now, I suggest contacting the HMRC to verify if you're eligible for EPS filing and to check if you have other requirements for submission.

 

Then, the EPS report will automatically generate in the QuickBooks every 6th to 19th of the month. The reports will still appear even if you've deleted them.

 

For additional information, you can click this article: Submit EPS to HMRC in QuickBooks Online Standard Payroll. This also provides details when you're not able to file the EPS.

 

Don't hesitate to post again here in QuickBooks Community. I'm always here to help.

gcj1971
Level 3

Every month Quickbooks says I have outstanding filing for HMRC for EPS report. I've not had a month were I have not paid any employees, do I just delete the report?

This is detailed error report

 

The submission of this document has failed due to departmental specific business logic in the Body tag.; The entry in [TAXMONTH] of 3 is only valid if the submission is made between 6 May and 19 July inclusive of the [RELATEDTAXYEAR]. Please check.

gcj1971
Level 3

Every month Quickbooks says I have outstanding filing for HMRC for EPS report. I've not had a month were I have not paid any employees, do I just delete the report?

I've just noticed that Employers Allowance was not activated. I didn't realise I had to reactivate each tax year. Would that be something to do with the problem?

Mark_R
QuickBooks Team

Every month Quickbooks says I have outstanding filing for HMRC for EPS report. I've not had a month were I have not paid any employees, do I just delete the report?

Welcome back, @gcj1971.

 

Let me provide additional information about submitting EPS to HMRC and help you from there.

 

If you're entitled to claim the Employment Allowance, it is one of the possible reasons why you have an outstanding EPS filing report. However, if you have a notification from HMRC about the allowance, I'd suggest reaching out to HMRC to clarify if you need to submit EPS or not.

 

If you're not eligible for the allowance, you can follow the steps provided by my colleague to remove the EPS report on the Payroll taxes page.

 

I'm adding this article for more details: Submit EPS to HMRC in QuickBooks Online Standard Payroll.

 

Please post a reply below if you have other concerns with submitting EPS. I'll be more than happy to assist you again. Have a great day and take care always.

gcj1971
Level 3

Every month Quickbooks says I have outstanding filing for HMRC for EPS report. I've not had a month were I have not paid any employees, do I just delete the report?

I'm attempting to activate Employers Allowance  in Quickbooks, and its asking me to enter the EA credit I've used for this tax year. Im assuming I've used none as it wasn't activated. I'm now getting this error and it won't activate see attached doc. I never had any of these problems with my last Paye software, I'm beginning to wish I'd not changed it now 

 

 

GeorgiaC
QuickBooks Team

Every month Quickbooks says I have outstanding filing for HMRC for EPS report. I've not had a month were I have not paid any employees, do I just delete the report?

Hi gcj1971, 

 

Thanks for the screenshot. You're correct to put the amount as zero if you've not yet claimed any of this allowance. 

 

Can you check if you have a draft pay run which has not yet been finalised and then delete this before turning on the EA? The draft payroll will show on the payroll screen as 'Draft saved: date'.

You can click Lets go > Save & view draft > Delete to remove this.

 

If this does not resolve the issue please try signing into QuickBooks through a private browsing window to save the settings. 

 

Thanks

gcj1971
Level 3

Every month Quickbooks says I have outstanding filing for HMRC for EPS report. I've not had a month were I have not paid any employees, do I just delete the report?

Thanks for your help. After successfully setting up EA. I am still getting outstanding EPS filings. I have not had one month or week where I have not paid my employees. Can I just remove the rejected? Or do I need to contact HMRC?

Ashleigh1
QuickBooks Team

Every month Quickbooks says I have outstanding filing for HMRC for EPS report. I've not had a month were I have not paid any employees, do I just delete the report?

Hello Gcj1971, 

 

Thanks for coming back, so pleased to hear you have managed to set up your EA now in Quickbooks. 

 

You can just remove/delete the rejected ones. 

 

If you need to submit any it just a case of unlocking the payrun and running it again. 

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