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cooganjill
Level 1

Hi, I'm fairly new to Quickbooks and I can't delete payroll journal substitutions. It's not giving me the option to delete and keeps throwing me back to payroll history

I have tried going to chart of accounts and payroll expenses. When I find the right entry and click on it it sends me to payroll history. Please can someone give me step by step instructions. I've followed the ones already on the forum but it's not working for me. Thank you!

1 REPLY 1
Irene R
QuickBooks Team

Hi, I'm fairly new to Quickbooks and I can't delete payroll journal substitutions. It's not giving me the option to delete and keeps throwing me back to payroll history

When deleting payroll journal substitutions using QuickBooks Online (QBO) Payroll, you must delete the associated pay run, Cooganjill. However, steps may differ depending on your payroll subscription. I'm here to discuss this further and lay out these steps.

 

Before deleting a pay run in QuickBooks, print out its pay slips and reports to retain the necessary information if you need to recreate it. Also, you cannot delete them if your books are closed. Moreover, here is the process with the corresponding QBO Payroll subscription details:

 

  • For QuickBooks Online (QBO) Core Payroll

 

  1. Log into your QBO account.
  2. Go to Payroll, then select Employees.
  3. Select the Employee who needs their pay run deleted.
  4. Pick the most recent pay period.
  5. Locate the pay run you want to delete on the Payment List tab, then click Delete from the dropdown options.
  6. You can either choose to Delete this payroll payment or select Close to cancel the action.
  7. Repeat these steps for any additional pay runs that you need to delete.

 

  • For QuickBooks Online (QBO) Advance Payroll

 

  1.  Log into your QBO account.
  2. Go to Payroll, then click the Pay Runs tab.
  3. Select the pay period you wish to delete.
  4. Click Pay Run Actions, then click Unlock.
  5. After unlocking the pay run, tap Delete Pay Run.
  6. Select Delete to confirm.

 

To know more about deleting a pay run and get a step-by-step procedure, please see these materials:

 

 

Additionally, I'll leave this article with information about pulling up financial references to provide detailed insights about the cash flow of your business in QBO Advanced Payroll: Run reports.

 

I’ll be around the corner if you require further assistance deleting the payroll run substitutions or if any QuickBooks-related matters arise.

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