I’d love to assist you with updating your employee's enrolment date, Kathy. However, it would be best to connect with our support team to ensure you receive the most accurate guidance.
The auto-enrolment start date is determined by when you first paid the employee through your PAYE scheme. Since you want to adjust your employee’s auto-enrolment date, I recommend contacting our QuickBooks Online Live Support Team. They can offer expert guidance and step-by-step support to resolve any issues quickly and efficiently.
Here’s how:
- Sign in to your QuickBooks Online company.
- Click the (?) Help icon.
- Use the Search tab to look up a keyword or topic.
- Choose Contact Us to connect with an expert for direct help.
To learn how and when to contact them, please refer to this article: Get help with QuickBooks products and services.
Additionally, you can check out these articles to learn how to get the most out of QuickBooks Online Core Payroll:
I hope this information helps, Kathy. Rest assured, our QuickBooks Online Live Support Team is ready to provide the detailed assistance you need. Keep us posted if you have other concerns; we're here to make the process smooth and straightforward.