We understand that payroll issues are a priority and we are committed to ensuring a smooth process for you, Kayleigh. To resolve these issues starting from January and beyond, I recommend contacting our QuickBooks Payroll phone representative who can provide expert guidance.
It's essential to contact payroll support for your concern due to the specific complexities and multi-step process involved in resolving the matters with your missed payroll submissions.
Aside from that, they can correct the queued submissions that need to be sent in chronological order and guide you through the necessary steps to clear them in the queue.
Here's how:
- Go to Help and choose the Search tab.
- In the search field, type in contact support.
- Click the Contact Us button.
- Enter your concern in the box and press the Continue button.
- Choose the Chat with us or Get a Callback.
Once this issue is resolved, you can efficiently run payroll reports to enhance your payroll management process.
Additionally, learn to input HMRC details into QuickBooks Online Core Payroll and Advanced Payroll to ensure you can accurately submit Real Time Information (RTI) to the HMRC: Manage your HMRC settings in QuickBooks Core Payroll and Advanced Payroll.
You are encouraged to visit the Community for any inquiries related to payroll or employee management. Assistance is readily available whenever you need it.