Happy to have you here today. I'll walk you through the process to close your paye scheme in QuickBooks Online.
Before anything else, may I know the payroll product you're using? If you're using QuickBooks Online Advanced payroll, you can cease the scheme by performing the steps below:
If you're using Standard payroll, know the option to cease the scheme is unavailable. You would want to stop running it after you've marked all the employees as leavers and submitted the RTI.
Also, if you have any additional payroll concerns, I'd recommend contacting our Customer Care Team. This way, they can provide you with the information you need to accomplish payroll-related tasks. See this page for further guidelines: Contact Payroll Support.
We'll be more than happy to have you here again if you need assistance performing specific tasks inside QuickBooks. Feel free to leave a comment below. I'll make sure to get back to you soon. Take care!
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