Need help with Payroll Year End? Visit our help hub
Ask your Making Tax Digital (MTD) questions in our community drop-in session
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Have a question about Payroll Year End? - Ask it here!
Mel Wardle
Level 1

Is anyone able to use their payroll after migration? I have gone on chat 3 times benn told ill get an email. So about as much use as a chocolate fire guard.

 
1 REPLY 1
SarahannC
Moderator

Is anyone able to use their payroll after migration? I have gone on chat 3 times benn told ill get an email. So about as much use as a chocolate fire guard.

Hello there, Mel Wardle.

 

There's an open investigation about unable to access the payroll system. Our engineers are already aware of this one and now investigating why it happened. For now, please consider giving us a call to add your company details as one of the affected users.

 

Here's how to contact our specialists:

  1. Click the Help icon and select Contact us in the pop window.
  2. Enter a short description of your concern something like " Unable to access payroll system".

 

Thanks for your patience while we're working on a fix. Please let know if you have other questions. I'm here to help.

Need to get in touch?

Contact us