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M for TF
Level 3

Missing employee on payrun

I am using QB advanced payroll and have been for several years.  We have moved to a new account and the empoyees are set up, some are paid weekly, some monthly.

 

All employees are set up with full details on the system.

 

The monthly payrun will not pull in the monthly employees, yet it does recognise they are there if I 'add' the employee manually. 

 

Any suggestions?

 

Screen Shot 2021-11-22 at 08.01.50.pngScreen Shot 2021-11-22 at 08.02.08.png

Solved
Best answer November 26, 2021

Accepted Solutions
Ashleigh1
QuickBooks Team

Missing employee on payrun

Hello M for TF, so there is a setting on the pay schedule to add employees that have this set as a default. 

View solution in original post

3 REPLIES 3
GeorgiaC
QuickBooks Team

Missing employee on payrun

Hi M for TF, thanks for your post. Does each employee have a pay schedule assigned  and showing under Employee settings > Pay Run Defaults > Pay Schedule? 🧐

M for TF
Level 3

Missing employee on payrun

Yes and that is why they appear in the manual add box.

Ashleigh1
QuickBooks Team

Missing employee on payrun

Hello M for TF, so there is a setting on the pay schedule to add employees that have this set as a default. 

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