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suelg
Level 1

My April payroll figures are still not showing up as a journal entry and been sent through to my bank account. Any ideas?

 
1 REPLY 1
GeorgiaC
QuickBooks Team

My April payroll figures are still not showing up as a journal entry and been sent through to my bank account. Any ideas?

Hi suelg,

 

Thanks for your post. The issue with the journal posting on the Standard payroll has now been resolved for all customers, however, due to the amount of journals currently being processed, it might take a couple of days for you to see this in your account. 

 

If you find the journal has still not posted, please log out and log back into QuickBooks as this refreshes the token and the journal will be put back in the queue for processing, which may again take a couple of days to appear in your account. Please get back to us below if this does not fix the issue.

 

Thanks :)

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