I'm here to ensure you're able to access the Employees label in your QuickBooks Online dashboard, niki.billing. This way, you'll be able to process your employee's wages.
There are times that the browser is full of frequently accessed pages, thus causing some unusual behavior of the program. Let's isolate this by logging in to your QuickBooks Online (QBO) account using a private browser (incognito).
Here's how:
- Press Ctrl + Shift + N (Google Chrome)
- Ctrl + Shift + P (Firefox or Internet Explorer)
- Control + Option + P (Safari)
Once signed in, locate the Employees menu on the left list on the dashboard. If you're able to find it, process your employee's wages so you can pay them on time. Then, return to your default browser and clear its cache and cookies to refresh the system.
However, if the issue persists, I'd recommend signing in to your QBO account using other supported browsers.
Additionally, here's an article that contains resources to effectively manage your payroll and employees in QBO: Help articles for QuickBooks Online.
Please let me know if you have other concerns. I'm just around to help.
