My employment allowance is no longer being applied. it was in Nov but not in Dec. I am way under the annual allowance. I have deleted the Dec payroll and retried

Hi there, jjb16394. I understand the importance of applying the Employment Allowance when running payroll this month.

To ensure this gets investigated, I encourage contacting our QuickBooks Technical Support. They're equipped with tools to pull up your account and determine the cause of the issue. They can also guide you in applying the Employment Allowance successfully. Before doing so, please check out our support hours to ensure that we address your concerns on time. 

Here's how to connect with us:

1. Click the Help icon.
2. Select Contact Us.
3. Enter "Unable to apply Employment Allowance" in the description, then click Let's talk.
4. Choose Set up a call back or Start a chat.

Finally, as the tax year draws to a close, it's essential to ensure your books and payroll data are well-organised. These resources provide the necessary steps to get everything sorted in your QuickBooks Online account so that you can start the new year off smoothly: 

• Year-end guide for QuickBooks Online
• Year-end guide for QuickBooks Online Core Payroll

If I can be of any additional assistance, please don't hesitate to drop a comment on this thread. I'll be right here to keep helping.