My Payroll tax year shows 2024-2025 and I have no pencil icon to edit and set to 2025-2026. I have tried a private browser window and also cleared cache, any ideas?

Hello there, Christa10. Since those browser fixes didn't bring the pencil icon back, I recommend contacting our QuickBooks Online Payroll support team directly. They can assess this issue and help restore the edit features you need to process your January 2026 payments.

Here's how to connect with them:

1. Go to Help (?) located at the top part of your page.
2. Click on the Search tab and enter a brief description of your concern.
3. Hit Contact Us.
4. Choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

You may also check our support hours to see when they are available.

If you have any questions or concerns about QuickBooks, don't hesitate to reach out. We're here to help.