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debbieccl
Level 1
posted
‎October 19, 2020 12:56 PM
last updated ‎October 19, 2020 4:56 AM

My submission of this months CIS return has been rejected and had an email from HMRC saying it failed.

 
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Best answer October 19, 2020
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GeorgiaC
QuickBooks Team
QuickBooks Team
‎October 19, 2020 01:44 PM

My submission of this months CIS return has been rejected and had an email from HMRC saying it failed.

Hi debbieccl, 

 

Please check that the correct UTR no., Employer’s PAYE reference no. and Accounts Office reference no. has been entered within the CIS settings by going to the Cogwheel > Accounts & Settings > Advanced > CIS.

 

After this, please check that the correct UTR no. and NINO has been entered within any subcontractors settings which you are submitting for by going to Expenses > Suppliers > Select subscontractor > Edit > CIS information.  Also make sure that they are entered without spacing.

 

If any of this information is incorrect, please correct and then attempt to resubmit from the CIS taxes page. 


Please get back to us below if you are unable to find the source of the error so we can take a closer look. 🧐

 

Thanks!

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2 REPLIES 2
GeorgiaC
QuickBooks Team
QuickBooks Team
‎October 19, 2020 01:44 PM

My submission of this months CIS return has been rejected and had an email from HMRC saying it failed.

Hi debbieccl, 

 

Please check that the correct UTR no., Employer’s PAYE reference no. and Accounts Office reference no. has been entered within the CIS settings by going to the Cogwheel > Accounts & Settings > Advanced > CIS.

 

After this, please check that the correct UTR no. and NINO has been entered within any subcontractors settings which you are submitting for by going to Expenses > Suppliers > Select subscontractor > Edit > CIS information.  Also make sure that they are entered without spacing.

 

If any of this information is incorrect, please correct and then attempt to resubmit from the CIS taxes page. 


Please get back to us below if you are unable to find the source of the error so we can take a closer look. 🧐

 

Thanks!

Reply Join the conversation
Oil234
Level 2
‎November 11, 2020 11:55 AM

My submission of this months CIS return has been rejected and had an email from HMRC saying it failed.

I think it should be made clearer by Quickbooks  that there can't be any spaces within the UTR or NI numbers.   I worked this out for myself after my return failed to file.  I had transferred all my SCs manually from QB Desktop to QB Online complete with historical spaces within the numbers but after I laboriously removed all the spaces the return filed successfully.

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