New employee who is employed elsewhere, so no P45

NickieNewt · ‎July 02, 2021

Help! Trying to add a new member of staff - this is their second job, so no P45 or payment history.

Have used tax code BR and starter declaration C but can't include them in the payroll. It keeps saying continue setup but no idea what I'm missing to finish the setup.

Any help gratefully recieved!

Thanks

KlentB · ‎September 27, 2021

Hi there, Grid Neutral.

I'm here to make sure that you'll be able to successfully add your employee.

If your new employee doesn't have P45, they will need to fill out the HMRC's starter checklist. You'll also want to select the Yes, by another business option if upon setting up your employee since they have another job elsewhere. You may use the details on the submitted checklist to find how much they have earned this year.

However, if you're still unable to successfully add the employee, I'd recommend getting in touch with our technical supports. This way, we'll be able to pull up your account in a secure environment and set up the employee profile for you. Here's how to connect with us:

Go to the Help icon.
Select Talk to a human.
Enter "Talk to a human" again in the search bar.
Choose I still need a human, then click Contact us.
Select Send a message to start a conversation.

To learn more about how you can manage your employee and payroll, you can browse these resources:

Drop me a comment below if you need more help in dealing with your other payroll tasks. Have a good one.

View solution in original post

EmmaM · ‎July 02, 2021

Hello NickieNewt, Thanks for reaching out to the Community! Can we ask for this new staff member with no P45 which payroll are you entering those details in is it the Advanced or Standard payroll and we can tell you how to proceed?

Grid Neutral · ‎September 27, 2021

Hi

Did you have any luck with this as I have the same problem?

I have a new starter with another job so they have completed New Starter Checklist, I have chosen BR but it still wants payment history which is not readily available.

My payroll is in two days so really need to find an answer.

Thanks

Grid Neutral · ‎September 27, 2021

ps. I'm on standard payroll

KlentB · ‎September 27, 2021

Hi there, Grid Neutral.

I'm here to make sure that you'll be able to successfully add your employee.

If your new employee doesn't have P45, they will need to fill out the HMRC's starter checklist. You'll also want to select the Yes, by another business option if upon setting up your employee since they have another job elsewhere. You may use the details on the submitted checklist to find how much they have earned this year.

However, if you're still unable to successfully add the employee, I'd recommend getting in touch with our technical supports. This way, we'll be able to pull up your account in a secure environment and set up the employee profile for you. Here's how to connect with us:

Go to the Help icon.
Select Talk to a human.
Enter "Talk to a human" again in the search bar.
Choose I still need a human, then click Contact us.
Select Send a message to start a conversation.

To learn more about how you can manage your employee and payroll, you can browse these resources:

Drop me a comment below if you need more help in dealing with your other payroll tasks. Have a good one.

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New employee who is employed elsewhere, so no P45