Pension enrollment of employee with NINO

S_P70 · ‎April 08, 2020

I have transferred payroll from Sage where I have an employee without a NI number. They are enrolled with NEST and pay contributions pre-tax. This does not seem to be possible in QB as NINO employees cannot be assessed for pension, how can I resolve this?

ShiellaGraceA · ‎April 08, 2020

Hello @S_P70,

You'll want to add the contribution manually in QuickBooks. However, I'd still recommend contacting your pension provider.

They can guide you on how correctly record this and assist you further.

In the meantime, I'll be sharing our page about employees and payroll for your reference.

Should you have other questions or concerns, please reach out anytime. The Community is always here to help. Thanks for visiting us and have a great day.

View solution in original post

Ashleigh1 · ‎April 08, 2020

Hello S-P70,

Welcome to the Community page,

Can we ask what payroll you are using in Quickbooks is it standard, advanced or paysuite?

S_P70 · ‎April 08, 2020

Advanced. There seems to be an automatic block on assessing NINO employees for pension.

S_P70 · ‎April 08, 2020

I have received a callback from your helpdesk, I changed the employee's details to manual assessment and could calculate contributions accordingly.

I am concerned that Pensionsync is not set up to report these contributions and I will have to do this manually, every pay run.

Please could you address this problem, or let me know if there is any workaround for this?

ShiellaGraceA · ‎April 08, 2020

Hello @S_P70,

You'll want to add the contribution manually in QuickBooks. However, I'd still recommend contacting your pension provider.

They can guide you on how correctly record this and assist you further.

In the meantime, I'll be sharing our page about employees and payroll for your reference.

Should you have other questions or concerns, please reach out anytime. The Community is always here to help. Thanks for visiting us and have a great day.

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Pension enrollment of employee with NINO