I understand how hard this is for you, @markish99.
As I've checked from our record, I found an ongoing investigation about customers not being able to submit payroll using PensionSync when the pay date is outside of the pay period. Rest assured our engineers are now all hands on deck working together to fix the problem as quickly as possible. While they're finding a fix, I encourage reaching out to our Support Team so they can add your account information to the notification list.
To contact support, tap on Contact us from the Help menu, then follow the onscreen instructions to connect with a representative.
If you need additional references when running payroll in QBO, open the articles in this link.
Please extend your patience while we're working on the solution of this issue. As always, leave a comment below if you have any other questions. I'm a few clicks away to help. Have a good day!
