cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get your Payroll questions answered by a QuickBooks Product Manager here - intuit.me/31Nl3My
phil15
Level 1

Regarding: https://quickbooks.intuit.com/learn-support/en-us/banking/open-banking-faq/01/300470 Will accountants be able to reauthorise a connection once established?

 
Solved
Best answer July 22, 2019

Accepted Solutions
TaliaI
QuickBooks Team

Regarding: https://quickbooks.intuit.com/learn-support/en-us/banking/open-banking-faq/01/300470 Will accountants be able to reauthorise a connection once established?

Hello Phil,

 

This is a requirement of the Open Banking regulations that we unfortunately have no control over. We appreciate that this may be frustrating for such clients, however this is not something we can change within the product.

 

Thanks,

 

Talia

View solution in original post

3 REPLIES 3
GeorgiaC
QuickBooks Team

Regarding: https://quickbooks.intuit.com/learn-support/en-us/banking/open-banking-faq/01/300470 Will accountants be able to reauthorise a connection once established?

Hello phil15,

 

 

Thanks for your post and welcome to the community!

 

Accountants will receive a notification in advance but the client will need to re-authorise the connection themselves Smiley Happy

 

 

phil15
Level 1

Regarding: https://quickbooks.intuit.com/learn-support/en-us/banking/open-banking-faq/01/300470 Will accountants be able to reauthorise a connection once established?

Hi Georgia, thanks for your response. Is this by design or is it a requirement of the Open Banking standard? Because this is going to be a nightmare for those of us with clients who struggle to even log into their online banking let alone do it unaided once a quarter. The beauty of Direct Feeds thus far (we don't touch Yodlee feeds) is that you go to the client, set them up once and thy never have to touch them again. These people are engaging and accountant to get rid of this bureaucratic baggage they have to deal with. If we're then pestering them every three months with another task with a deadline they are going to find it very irritating! Thanks, Phil
TaliaI
QuickBooks Team

Regarding: https://quickbooks.intuit.com/learn-support/en-us/banking/open-banking-faq/01/300470 Will accountants be able to reauthorise a connection once established?

Hello Phil,

 

This is a requirement of the Open Banking regulations that we unfortunately have no control over. We appreciate that this may be frustrating for such clients, however this is not something we can change within the product.

 

Thanks,

 

Talia

View solution in original post

Need to get in touch?

Contact us