Thanks for reaching out to the Community forum, @expresscurtains.
When it comes to downgrading payroll subscription, you'll have to contact our Payroll Support for assistance. They have the tools needed in downgrading your subscription in a safe and secure environment.
Here's how to reach them:
- Click the Help icon on the top right.
- Click Contact Us button at the bottom.
- Enter Downgrade Payroll Subscription in the What can we help you with? field.
- Click on Let's talk.
- Choose the method on how you'd be connected to support.
For future reference. to learn more about your new payroll subscription, you can consider checking this article: QuickBooks Online Standard Payroll Hub.
Know that I'm only a couple of clicks away if you need anything else. I'm always here and ready to help. Have a nice day!