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ledgertime
Level 1

What code can I use for payroll ID to stop HMRC doubling up ? I've just taken over a payroll which didn't use payroll ID's and QB won't let me leave the box black ?

 
6 REPLIES 6
GeorgiaC
QuickBooks Team

What code can I use for payroll ID to stop HMRC doubling up ? I've just taken over a payroll which didn't use payroll ID's and QB won't let me leave the box black ?

Hi ledgertime, thanks for joining the QB Community - all payroll submitted to HMRC will have a payroll identifier for the employee, was the previous payroll ran on QB or another software?

ledgertime
Level 1

What code can I use for payroll ID to stop HMRC doubling up ? I've just taken over a payroll which didn't use payroll ID's and QB won't let me leave the box black ?

It was run on other software with no payroll id 

GeorgiaC
QuickBooks Team

What code can I use for payroll ID to stop HMRC doubling up ? I've just taken over a payroll which didn't use payroll ID's and QB won't let me leave the box black ?

We would recommend contacting HMRC or the previous payroll provider to retrieve the code for the employee(s), as this will have been submitted with an ID in the background. 

ledgertime
Level 1

What code can I use for payroll ID to stop HMRC doubling up ? I've just taken over a payroll which didn't use payroll ID's and QB won't let me leave the box black ?

It was Moneysoft, how do you retrieve the identifier. HMRC were no help they told me to speak to you

GeorgiaC
QuickBooks Team

What code can I use for payroll ID to stop HMRC doubling up ? I've just taken over a payroll which didn't use payroll ID's and QB won't let me leave the box black ?

You would need to contact Moneysoft if HMRC are unable to help as we do not have access to their systems to retrieve this information.

ledgertime
Level 1

What code can I use for payroll ID to stop HMRC doubling up ? I've just taken over a payroll which didn't use payroll ID's and QB won't let me leave the box black ?

Contacted Moneysoft, they said they don't use an identifier only NI number, name and address

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