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Hi ledgertime, thanks for joining the QB Community - all payroll submitted to HMRC will have a payroll identifier for the employee, was the previous payroll ran on QB or another software?
It was run on other software with no payroll id
We would recommend contacting HMRC or the previous payroll provider to retrieve the code for the employee(s), as this will have been submitted with an ID in the background.
It was Moneysoft, how do you retrieve the identifier. HMRC were no help they told me to speak to you
You would need to contact Moneysoft if HMRC are unable to help as we do not have access to their systems to retrieve this information.
Contacted Moneysoft, they said they don't use an identifier only NI number, name and address
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