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Level 1

When I ask for help from Intuit. I can see the chat box where they are asking me questions, but I am unable to enter an answer anywhere.

 
1 REPLY 1
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QuickBooks Team

When I ask for help from Intuit. I can see the chat box where they are asking me questions, but I am unable to enter an answer anywhere.

Hello Mmelleney, 

 

Welcome to the Community.

 

This sound like a browser issue that your experiencing, What browser are you using? Try Clearing your Cache and Cookies and try again, Let us know how you get on. Thanks