cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
mmelleney
Level 1

When I ask for help from Intuit. I can see the chat box where they are asking me questions, but I am unable to enter an answer anywhere.

 
1 REPLY 1
Becky29
QuickBooks Team

When I ask for help from Intuit. I can see the chat box where they are asking me questions, but I am unable to enter an answer anywhere.

Hello Mmelleney, 

 

Welcome to the Community.

 

This sound like a browser issue that your experiencing, What browser are you using? Try Clearing your Cache and Cookies and try again, Let us know how you get on. Thanks 

 

Need to get in touch?

Contact us