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When setting up my initial payroll I set an incorrect total pay to date value for an employee. How can I correct this for submissions to HMRC going forward?

 
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Best answer 07-09-2019

Accepted Solutions
QuickBooks Team

Re: When setting up my initial payroll I set an incorrect total pay to date value for an employee...

Hi there, @mark-foster.

 

Thanks for posting your concerns here in the QuickBooks Community. Let me help share some insights about correcting total pay for an employee. 

 

If you're using QuickBooks Online Payroll (QBOP), you only have one submission per pay period. Since the total pay for date value is incorrect, you'll need to delete and re-create another payroll with the correct information. This way, you can redo the FPS when submitting it to HMRC.

 

Before doing so, you can print out all the payslips and payroll reports to ensure you have the information needed for the employee.

 

Here's how to delete the payroll:

  1. Go to Employees from the left menu.
  2. Select Payroll.
  3. In the Payroll History section, choose the most recent period.
  4. On the Payroll details page, click the Bin (trash) icon.
  5. Read through the checklist and enter Yes in the box.
  6. Click Delete.

Once done, you can now create a new one then resubmit the FPS to HMRC. You may want to check out these articles for the detailed steps:

If you need further assistance with the steps, I recommend contacting our QuickBooks Online Payroll Support for UK. They have additional tools to pull up your account and do a screen-sharing.

 

Fill me in if you have additional questions about the payroll. I'd be happy to answer them for you. Wishing you and your business continued success. 

 

2 REPLIES 2
QuickBooks Team

Re: When setting up my initial payroll I set an incorrect total pay to date value for an employee...

Hi there, @mark-foster.

 

Thanks for posting your concerns here in the QuickBooks Community. Let me help share some insights about correcting total pay for an employee. 

 

If you're using QuickBooks Online Payroll (QBOP), you only have one submission per pay period. Since the total pay for date value is incorrect, you'll need to delete and re-create another payroll with the correct information. This way, you can redo the FPS when submitting it to HMRC.

 

Before doing so, you can print out all the payslips and payroll reports to ensure you have the information needed for the employee.

 

Here's how to delete the payroll:

  1. Go to Employees from the left menu.
  2. Select Payroll.
  3. In the Payroll History section, choose the most recent period.
  4. On the Payroll details page, click the Bin (trash) icon.
  5. Read through the checklist and enter Yes in the box.
  6. Click Delete.

Once done, you can now create a new one then resubmit the FPS to HMRC. You may want to check out these articles for the detailed steps:

If you need further assistance with the steps, I recommend contacting our QuickBooks Online Payroll Support for UK. They have additional tools to pull up your account and do a screen-sharing.

 

Fill me in if you have additional questions about the payroll. I'd be happy to answer them for you. Wishing you and your business continued success. 

 

Not applicable

Re: When setting up my initial payroll I set an incorrect total pay to date value for an employee...

Thank You  - I'll follow the instructions to recreate the payroll.

 

Thanks