QuickBooks Online (QBO) updates aim to improve user experience, add new features, and address customer feedback, rstokes. I'm here to check and explain the cause of the changes you've encountered.
First off, I'd like to know which specific area of QBO you noticed the changes. Is it a new feature or a new interface? It'll help us review why this occurs. Adding a screenshot would be a great help, too.
Furthermore, please note that you can always get back on this thread by clicking the Reply button to share more details about the changes.
Additionally, regarding calling our QuickBooks Support Team, yes, you can do this. They have tools that can securely view your account and share the reason for the updates.
Here's how:
- Sign in to your QBO company.
- Go to Help (?).
- In the Assistant tab, enter the topic you need help with.
- On the Search page, select Contact Us to connect with a live support agent.
- Choose a way to connect with us:
- Start a chat. Live chat all day, M-F.
- Call us. M-F, 8:00 AM to 10:00 PM, and S-S, 8:00 AM to 6:00 PM.
Finally, QBO offers various reports that allow you to analyze your sales and expenses. The data can provide valuable insights into your business performance and help ensure the accuracy of your financial records.
This thread is always open, and you can always get back to us and share your concerns about QuickBooks changes and how to navigate a specific part of the program.
