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liz-brown
liz-brown
Level 1
posted
‎09-02-2019 07:49 AM
last updated ‎September 01, 2019 11:49 PM

Why is a client who has had his first successful MTD VAT return submitted in QBO now showing as 'Unable to Connect' to HMRC - Action Required for the next quarter?

He is on the Cash based system.
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Best answer 09-02-2019
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John C
QuickBooks Team
‎09-02-2019 09:08 AM

Re: Why is a client who has had his first successful MTD VAT return submitted in QBO now showing ...


Hi liz-brown

 

This is a default message that sometimes appears, it is meant to indicate that you are not able to submit the next return at the present time, in this case it is due to the end date not being reached.

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John C
QuickBooks Team
‎09-02-2019 08:57 AM

Re: Why is a client who has had his first successful MTD VAT return submitted in QBO now showing ...

Hi liz-brown

 

What is the end date of your clients next/open return?

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liz-brown
liz-brown
Level 1
‎09-02-2019 09:00 AM

Re: Why is a client who has had his first successful MTD VAT return submitted in QBO now showing ...

Next quarter is 1 Aug to 31 Oct 19. The May to July one submitted fine. Shows as accepted. It was immediately after this submission that it came up as unable to connect for the current quarter...

I've done a few MTD submissions now, and all stay as connected after the submission. 

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John C
QuickBooks Team
‎09-02-2019 09:08 AM

Re: Why is a client who has had his first successful MTD VAT return submitted in QBO now showing ...


Hi liz-brown

 

This is a default message that sometimes appears, it is meant to indicate that you are not able to submit the next return at the present time, in this case it is due to the end date not being reached.

View solution in original post

Reply
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