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oliver10
Level 1

Why oh why does Quickbooks not save drafts of work your doing, every time I leave my computer and it logs out I loose my work, it's killing me!!!.

 
1 REPLY 1
Charies_M
Moderator

Why oh why does Quickbooks not save drafts of work your doing, every time I leave my computer and it logs out I loose my work, it's killing me!!!.

Thanks for bringing this t our attention, oliver10.

 

This behavior within the system typically occurs when there are issues with the local internet cache files. Cache helps browser's background processes. However, it can cause issues when piled up on your browser.

 

Let's try some basic troubleshooting steps to resolve this. First, let's use an incognito or private browser. Here are the keyboard shortcuts that you can refer:

 

  • Google Chrome, press CTRL  + Shift + N
  • Mozilla Firefox: press CTRL  + Shift + P
  • Safari: press Command + Shift + N

If it works, you can clearing your browser's cache files of your regular web browsers. Otherwise, try using a other supported browser and see how it works.

 

It would be great if you can drop me a reply below and let me know the results. I want to make sure everything's up and running. Wishing you the best of luck!

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