We are issuing Invoices from Quickbooks Desktop (the standard way)
Clients who use scanning technology to process invoices on their side; are rejecting our Invoices as they are encrypted and not scannable on their side.
I understand that Quickbooks Invoices are encrypted from an Edit perspective (and I have been told there is nothing that can be done to switch this off) but has anyone encountered this problem with clients and what has been done to alleviate the problem.
If clients cannot scan Quickbooks invoices when issued, Quickbooks software isn't much use to us as we cannot bill clients!
