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Intuit
13 helpful votes

Change your business name, contact info, or Companies House Registration Number (CRN) in QuickBooks Online

Learn how to update your business info in QuickBooks Online.

Here’s how to change your business info in QuickBooks Online. This is for the info that customers see on sales forms and invoices, or your internal info on file with Intuit.

Change your business info in QuickBooks Online

Use these steps to update your business contact email, address, phone number, Companies House Registration Number (CRN), and more.

  1. Go to Settings ⚙ and choose Account and Settings.
  2. Select the Company menu.
  3. Select any item you want to update. More fields will appear when you select an area, and the question mark for each field will tell you what it’s for. See the sections below for more info on some items.
  4. Select Save and Done to finish.

When you use the steps above, you can change the email address customers see on your sales forms and where you get emails from Intuit. Note: you should only list one email in the Company email field.

For other email changes, see:

If you changed your business name or Companies House Registration Number (CRN), you need to update them in several places in QuickBooks Online.

Step 1: Consider adding another company instead

There are a few reasons you might change your business name. But it might be best to to add another companyinstead of just changing your business info. This keeps your books distinct for tax purposes. And this is likely best if you’ll use a different for filing now.

Step 2: Update your company info in QuickBooks Online

  1. Go to Settings ⚙ and choose Account and Settings.
  2. Select the Sales menu on the left, then select the Messages section. Update your company name anywhere it appears here.
  3. Select the Company menu on the left.
  4. : Select Companies House Registration Number (CRN) and enter your new info.
  5. Business name or legal name: Select Company name and enter your new info. This is your public business name that customers see ("Doing business as" name). If it's different than the name your company uses for tax purposes, select Add legal name and enter your info there.
  6. If you use location tracking and have different business names for different locations, update your custom sales forms by location.

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