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Intuit

Intuit UK Secure File Exchange Service

Please find below instructions on the information to include when uploading files.

Moving to QuickBooks Online

Subject: Include data type and the company ID e.g. Data Services: Sage to Online Company ID 1234567891

Message:  Include company & contact names plus phone number (Accoutants please include the name of your practice)

Providing files to UK Care & Support Teams/Agents

Subject: Include file type and agent name  e.g. UK Care: Pro 2018 File(s) FAO John Smith

Message: Include details of the issue, account or Case reference number, contact name and phone number

Data Services (Fees may apply)

Subject: Include service type (below) & customer/case reference e.g. Data Services: Upgrade Case 1234567891

Message: Include details of any related issue, account or Case reference number, contact name and phone number

4 main services available:

  1. Data Recovery to repair or recover damages data file(s)
  2. Password Removal by resetting the Administrator password
  3. File Upgrade to move data to a supported version of QuickBooks for Desktop
  4. UK Enterprise Data Migration to Pro or Premier QuickBooks for Desktop

Other related articles you may find useful include:

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