How to get help with QuickBooks

We want to ensure you get the most out of QuickBooks. Below, you'll find all the support options available, from instant answers to connecting with one of our experts.

Find answers with our help tools

Looking for a quick answer? Our self-help resources are available 24/7 and are the fastest way to solve many common questions.

Chat with our in-product Digital Assistant: Select the Help (?) icon inside your QuickBooks product to get instant, automated answers from our Digital Assistant. You can also use the search function to find specific help articles and guides.

Explore the QuickBooks Support Site: Explore our central QuickBooks Support site for detailed articles, video guides, and tutorials.

Join the QuickBooks Community: Have a question? Chances are, another customer has asked it too. Get advice and share solutions with thousands of other QuickBooks users and our team of experts in the Community forum.

Watch official training videos: Learn at your own pace with The Official QuickBooks Online Training. These short, easy-to-follow videos are created by our own support and training team.

Connect with a support expert

If you can't find what you need in our self-help resources, you can connect with our support team. The best way to do this is directly from your product.

Support hours

Our team is available to help during the following hours. Please note that availability may vary depending on your specific product.

QuickBooks Desktop discontinuation

Please be aware that all QuickBooks Desktop products and services, including support and VAT submissions for Making Tax Digital (MTD), have been discontinued in the UK. The software is no longer compliant with HMRC regulations.

To understand what this means for your business and to learn about the options for your company data, please see the full details here: QuickBooks Desktop: Discontinuation information.