Manage your QuickBooks Online subscription and payment details

If you used an Apple device to subscribe, you will need to manage your subscription through Apple.

Follow Apple's official steps to cancel or manage your App Store subscription.

If you used an Android phone or tablet to subscribe, you will need to manage your subscription through Google.

Follow Google's official steps to manage your Google Play subscription.

Follow these steps to manage your payment details and review past invoices.

1. Go to Settings ⚙ and select Subscriptions and billing.
2. Review the information in each section. To see your invoices from the last six months, select View payment history.
3. Find the Payment method section and select Edit ✎.

From here, you can:

• Update the details for your existing payment method, such as the expiry date or billing address.
• Add a new payment method (credit/debit card, direct debit, or PayPal).
• Switch to a different payment method you have previously used.

Your changes will be saved and reflected on the Subscriptions and billing page.

You can choose to pay for your QuickBooks subscription monthly or annually. Opting for an annual plan gives you a 10% discount compared to paying monthly.

1. Go to Settings ⚙ and select Subscriptions and billing.
2. Select Switch to annual billing or Switch to monthly billing.
3. In the subscription summary, review the details and select your preferred plan.
4. Select Subscribe, then select Done.

When you switch your plan, we'll credit you for the unused portion of your old plan. If you switch from an annual to a monthly plan, any credit that can't be applied to your new plan will be refunded to you.

If you are the Primary Admin on the account, you can take over the billing from your accountant. You will need:

• A payment method. This can be a credit/debit card (Visa, Mastercard, or American Express), direct debit, or PayPal.
• A billing address for your card. This doesn’t have to match the physical billing address in your QuickBooks settings.
• You can only use one card per payment. 

1. Go to Settings ⚙ and select Subscriptions and billing.
2. Select the option to Transfer billing to myself.
3. Enter your payment information.

You will receive a pro-rated refund for any remaining period on your accountant's plan, and you will then pay the standard price for your subscription.

To take advantage of your accountant's wholesale pricing, you need to ask them to take over your direct subscription.

Speak to your accountant and let them know you would like them to handle your QuickBooks billing. Only your accountant can initiate this process. They will send you an invitation to join their wholesale plan, which you will need to accept.