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Write off invoices in QuickBooks Online Accountant

SOLVEDby QuickBooks38Updated December 08, 2023

Does your client have invoices they know won’t get paid? Handle them with the Write Off Invoices tool. The tool brings the invoice balance due down to zero by discounting the outstanding amount. The invoice is then posted to the Write Off account and the Accounts Receivable and Expense accounts will balance.

Tip: Your clients can manually write off their bad invoices.

  1. From the Go to QuickBooks dropdown, select a client for whom you need to write off invoices.
  2. Go to Accountant Tools and select Write off invoices.
  3. Set the Invoice Age, To date, and Balance less than filters.
  4. Select Find invoices.
  5. Review the name in the Customer column.
  6. Select the checkboxes for the invoices you want to write off.
  7. Select Write off.
  8. In the Account ▼dropdown, select the account you use for bad debts.
  9. Select Apply.

Note: You don’t need to enter your closing date password if you’re writing off invoices dated before your closing date.

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