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Turn on HMRC tax code notifications in QuickBooks Payroll

by Intuit•4• Updated 2 months ago

Learn how to enable tax code notifications in QuickBooks Online Payroll.

This article is for customers who use QuickBooks Online Core, Premium, or Elite Payroll.

How tax codes work in QuickBooks

Employee tax codes are issued by HMRC. QuickBooks does not create tax codes — it retrieves official updates from HMRC when tax code notifications are enabled.

When notifications are turned on, QuickBooks automatically retrieves tax code changes from HMRC and applies them to employee records. You’ll see updates in the employee list, individual profiles, and during pay runs.

If you are instructed by HMRC to apply a specific tax code, you can also enter or override a tax code manually in the employee profile.

Note: For the most up-to-date information on tax codes and payroll changes, refer to HMRC guidance. You can also check your current tax code using HMRC's online tax code checker


1. Set up HMRC notifications

To receive tax code updates:

  1. Sign in to the HMRC PAYE dashboard.
  2. Go to Messages, then select Notice Preferences and Notice Options
  3. Set all notice options to Yes

This allows QuickBooks to retrieve tax code updates directly from HMRC. If the notice option is not set, you'll see a banner in QuickBooks advising that the PAYE reference is incorrect.


2. Enter your HMRC credentials in QuickBooks

To allow retrieval of those tax updates:

  1. Select the âš™ icon and select Payroll settings.
  2. Go to the UK tax tab, and select the ✎ pencil icon.
  3. Scroll down to HMRC credentials.
  4. Enter your:
    • Gateway user ID
    • Gateway password
  5. Save your changes.

Once saved, QuickBooks will automatically retrieve tax codes from HMRC.


Where tax code notices appear

  • Employee list: Alerts appear next to affected employees
  • Employee profile: The updated tax code appears under tax details
  • Pay runs: New codes apply immediately or at the next payroll

Can I override the tax code manually?

Yes. If needed, you can enter or change a tax code in the employee profile. Only update a tax code if instructed by HMRC. If you roll back a pay run, tax codes may revert to the previous value.


What about employees who have left?

Tax code notices are not applied to employees who are leaving or who have already left.


Are regional tax codes supported?

Yes. Scottish, Welsh, and non-standard tax codes are supported.


Will HMRC still send paper notices?

Once you’re signed up for automatic updates, paper notifications should stop. If you still receive them, contact HMRC.


Is there an audit trail in QuickBooks?

There is currently no dedicated audit log for tax code changes. You can refer to previous payslips or payroll reports to review historical tax codes.


Is this feature free?

Yes. There’s no extra charge to use tax code notifications.


What about student, postgraduate loans or P6/P9 notifications?

Student or postgraduate loan updates are not supported yet. P6 and P9 tax code notices are supported. P9 codes (new tax year) are typically issued between February and March and take effect from 6 April.