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Gain access to a QuickBooks Online company as a liquidator

by Intuit• Updated 2 months ago

Learn how to gain access to a QuickBooks Online company in liquidation, even if the primary account administrator is unavailable. As a liquidator, accessing a company's financial information is crucial. We'll guide you through the process to help ensure you get the financial data you need.


This article is for liquidators using QuickBooks Online.

Step 1: Gather documents for your request

To protect the account and help ensure data security, we require specific documentation to verify that you have rightful ownership or access privileges for the account. Here’s what you’ll need:

  1. Notice of appointment of a liquidator in a members’ or creditors’ voluntary winding up.
  2. Notice of interim liquidator’s appointment (pursuant to section 138(1) of the Insolvency Act 1986).
  3. Company liquidation winding up order.
  4. Certificate of appointment of liquidator by creditors/deemed consent.

Step 2: Make sure you have an Intuit login

Before continuing, make sure that you or your firm have an Intuit login. This login is necessary to access the account. If you don’t have a login, you can create one by following these steps:

  1. Go to accounts.intuit.com.
  2. Select Create an account.
  3. Enter the information to create your Intuit account.

Step 3: Submit your request

  1. Sign in with your Intuit account to access the request form. If you don’t have an Intuit account, select the option to create one.
  2. Go to the access request form (Take me there).
  3. Complete the form with the necessary details.
    Tip: Ensure your browser is up to date to avoid login issues.

When completing the access request form, select the following options:

What access are you requesting?
Access to the books for a QBO Company (Primary Admin).

Why are you making this request?
I have a liquidator request for this request.

What type of business is it?
Select the appropriate business type.

Who owns the business?
Select I own no part of this business.

Upload your supporting documents
If you don’t have a court order, upload supporting documents such as a 'Notice of appointment of a liquidator in a members’ or creditors’ voluntary winding up.'


What happens next?

Our team will review your request and send a confirmation email once we have received your documents. Once approved, we’ll grant you access to the company account.

Note: If the account is not subscribed and you need to make changes or add users, you’ll need to resubscribe to QuickBooks Online.


Intuit's data retention policy

  • If the QuickBooks Online subscription was cancelled less than 12 months ago, you can still access the data in read-only mode.
  • If the subscription was cancelled more than 12 months ago, you’ll need to resubscribe to access the data. You can cancel immediately after reactivation and request a refund by referencing your case number.
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