Discover which QuickBooks plan you're using and locate your company ID
by Intuit•6• Updated 1 month ago
QuickBooks offers a range of products to suit different business needs. Knowing which product you have is crucial for accessing the right support.
Note: This article is for customers using QuickBooks Online (Advanced, Essentials, Plus, and Simple Start) and QuickBooks Sole Trader.
In this article, we’ll help you:
Step 1: Find out which QuickBooks plan you are on
For customers using the web
- Sign in to your Quickbooks account.
- Go to Settings .
- Select Subscription and billing.
For customers using a mobile device
For Android: Tap the ? icon and select About.
For iPhone: Tap the navigation icon , go to the settings , and then select Billing & Subscription.
Step 2: Find your company ID
Ever wonder how your company is identified? We use a number called the QuickBooks company ID. If you contact us, we may ask for it.
Follow the steps below, based on the device you are using.
For customers using QuickBooks on a web browser
There are two ways to get your company ID using QuickBooks:
Option 1: Go to Additional info
All users can access their company ID quickly from Additional info.
- Go to Settings .
- Select Additional info.
Option 2: Use your keyboard
With QuickBooks open, press the following keys on your keyboard.
- Windows: Ctrl + Alt + ?
- Mac: Control + Option + ?
For customers using the QuickBooks mobile app
For Android: Tap the ? icon and select About.
For iPhone: Tap the navigation icon , go to the settings .
Sign in now for personalized help
See articles customized for your product and join our large community of QuickBooks users.