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Sign in to multiple QuickBooks Online companies with one user ID

SOLVEDby QuickBooksQuickBooks Online10Updated 2 weeks ago

Learn how to use one email and user ID for all the QuickBooks Online companies you sign in to.

Are you using more than one email address or user ID for different QuickBooks Online companies? Make things easier by using one to sign in to all of them.

Step 1: Send an invite

Choose the email address you’d like to use for all your companies. We’ll call this email A. The email you no longer want to use is email B.

  1. Sign in to one of your QuickBooks Online companies that you access with email B.
  2. Invite email A to the company. When you invite email A, you select a user type. Choose Company Admin if you want email A to be able to manage other users and company info. Note: If you can’t invite other users, you need an admin user to send the invite.
  3. Go to your inbox for email A and click the invite link you received there. Email A can now access the company.

Note: You can change your email and user ID any time.

Seeing a user limit?

If you see a user limit message, it’s because QuickBooks Online has a maximum number of users depending on your subscription. Learn more about limits and what you can do to add a user.

Step 2 (optional): Change the primary admin and remove email B

Now that you can access both companies with email A, you can make email A the primary admin on each company if you want. The primary admin is the user that controls everything in the company and can manage other users.

Change the primary admin

If you don’t use email B anymore, you can remove the user from your companies. This frees up space for adding other users.

Delete a user

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