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Get help with QuickBooks products and services

by Intuit•6• Updated about 18 hours ago

Learn how to get help with your QuickBooks product or service.

You can find answers to common questions through Help in your QuickBooks product. If you can’t find the answers you need, you can connect with an expert for help.

We tailor Support to our individual QuickBooks products to get you the help you need as quickly as possible.

Get help

Select your product below.

  1. Sign in to your QuickBooks Online company.
  2. Select (?) Help.
    A picture of a computer terminal with a message in the background.
  3. Select the Assistant tab to get help from the QB assistant, or select the Search tab to enter your question and find Help articles.
    A screen shot of a calculator and a text message.
  1. Go to this link to connect with an expert.
  2. Select QuickBooks Self-Employed and type your question.
  3. Follow the instructions to sign in to your account.

Support Hours

Sole Trader, Self employed

  • Phone support available Weekdays from 8:00 AM to 7:00 PM.
  • Set up a call back available Weekdays from 8:00 AM to 6:00 PM. A support expert will call you as soon as one is available.
  • Start a chat with a Support expert available Weekdays from 8:00 AM to 8:00 PM and Weekends from 8:00 AM to 6:00 PM.

Simple Start, Essentials, Plus, Advanced

  • Phone support available Weekdays from 8:00 AM to 7:00 PM.
  • Set up a call back available Weekdays from 8:00 AM to 6:00 PM. A support expert will call you as soon as one is available.
  • Start a chat with a Support expert available Weekdays from 8:00 AM to 10:00 PM and Weekends from 8:00 AM to 6:00 PM.
  • Phone support available Weekdays from 8:00 AM to 7:00 PM.
  • Set up a call back available Weekdays from 8:00 AM to 6:00 PM. A support expert will call you as soon as one is available.
  • Start a chat with a Support expert available Weekdays from 8:00 AM to 10:00 PM and Weekends from 8:00 AM to 6:00 PM.

QuickBooks Online Payroll (Core, Standard, Advanced)

  • Phone support available Weekdays from 8:00 AM to 7:00 PM.
  • Set up a call back available Weekdays from 8:00 AM to 6:00 PM. A support expert will call you as soon as one is available.
  • Start a chat with a Support expert available Weekdays from 8:00 AM to 10:00 PM and Weekends from 8:00 AM to 6:00 PM.

QuickBooks Time

  • Phone support available Weekdays from 8:00 AM to 7:00 PM.
  • Set up a call back available Weekdays from 8:00 AM to 6:00 PM. A support expert will call you as soon as one is available.
  • Start a chat with a Support expert available Weekdays from 8:00 AM to 7:00 PM and Weekends from 8:00 AM to 6:00 PM.
  • Monday–Friday from 8:00 AM to 9:00 PM ET.
QuickBooks Online EssentialsQuickBooks Online Payroll AdvancedQuickBooks Online Payroll StandardQuickBooks Online PlusQuickBooks Online Simple StartQuickBooks Self-Employed

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