Add a customer’s shipping address to invoices in QuickBooks

Learn how to add a customer's shipping address to invoices in QuickBooks.

Note: This article is for customers using QuickBooks Online (Advanced, Essentials, Plus, and Simple Start) and QuickBooks Sole Trader

If you’ve saved separate shipping and billing addresses for a customer in QuickBooks Online, you can show them both on an invoice.

Prerequisites

• A customer record must already exist in your account.
• Customers need a separate shipping address saved before you can add it to invoices.

Add a unique shipping address

To add a unique shipping address to a customer record, follow these steps. 

For QuickBooks Online:

1. Go to All apps , select Customer Hub, then select Customers & leads (Take me there).
2. Select the customer you want to edit.
3. Select Edit.
4. Go to the Shipping address section.
5. Uncheck the Same as billing address checkbox.
6. Enter a unique address.
7. Select Save.

For QuickBooks Sole Trader:

1. Go to Customers and goals and select Customers (Take me there).
2. Select the customer you want to edit.
3. Select Edit.
4. Select the Address ▼ dropdown.
5. Go to the Shipping address section.
6. Uncheck the Same as billing address checkbox.
7. Enter a unique address.
8. Select Save.

Add the shipping address to invoices

1. Select + New or + Create.
2. Select Invoice.
3. Select a customer from the Add Customer ▼ dropdown.
4. Create the rest of the invoice as you normally would.
5. Select ⚙ Manage (if not already open), then select the Customisation ▼ dropdown.
6. Turn on Ship to. A preview of the Ship to address displays on the invoice.
7. When you’re done with your invoice, select Save and close.

Related links

• Create invoices in QuickBooks Online
• Edit customer info in QuickBooks Online