Can I use an email provider other than Gmail?
- Currently, QuickBooks Online only supports Gmail for this feature. Other email providers may be added in the future.
Do I need to sign in to my Google account every time I send invoices?
- No, once connected, you can send invoices without signing in each time.
Can I add more than one Gmail address to use in QuickBooks Online?
- No, only one Gmail address can be connected per company.
Can I connect my Google account to more than one QuickBooks Online company?
- Yes, the same Gmail account can be connected to multiple QuickBooks Online companies.
Will other users in my QuickBooks Online company get access to my Gmail inbox?
- No, your Gmail inbox remains private and is not accessible to other users.
Who can send invoices from my Gmail address?
- Any user with permission to send invoices in QuickBooks Online can use the connected Gmail address.
Can I send sales receipts, estimates, or other sales forms from my Gmail address?
- Currently, only invoices can be sent using the connected Gmail address.
Can I send invoices with attachments from my Gmail address?
- No, to send attachments, you need to switch back to the default QuickBooks email address.
How will I know my invoice was delivered?
- The invoice status will display as Sent on the invoices page. If there's an issue with the primary email, you'll see an alert in QuickBooks Online. For CC or BCC issues, Gmail will notify you via email.
How do I switch back to the default QuickBooks address to send my invoices?
- In the Save and send preview window, change the From address back to the default QuickBooks email.
Can I send QuickBooks Online invoices from within Gmail?
- QuickBooks Online invoices must be sent from within QuickBooks Online to ensure proper tracking and recording. While downloading and emailing the invoice is possible, it's generally not recommended and should only be used as a last resort if QuickBooks Online's email service is unavailable.
Where can I see invoices I sent from QuickBooks Online in Gmail?
- Sent invoices will appear in your Gmail Sent folder.