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Add and use notes

SOLVEDby QuickBooksQuickBooks Online3Updated June 22, 2022

Learn how to add and use notes in QuickBooks Online.

You can use notes to enter additional information in your suppliers, customers, employees, and contact list reports. Here's a quick guide.

Add notes for customers

  1. Go to Get paid & pay and select Customers (Take me there).
  2. Select your customer from the list, then select Edit.
  3. Select the Notes tab, then add the information in the field.
  4. Select Save.

Add notes for suppliers

  1. Go to Get paid & pay, and select Suppliers (Take me there).
  2. Select your supplier from the list, then select Edit.
  3. Enter the information in the Notes field, then select Save.

Add notes for employees

Note: If your payroll is active, the notes field won't be available.

  1. Go to Payroll, and select Employees (Take me there).
  2. Choose your employee from the list, then select Edit.
  3. Enter the information in the Notes field, then select Save.
Note: QuickBooks Online allows you to have a maximum of 4,000 characters in the Other Details/Customer Notes field.

Customise your contact list report to include notes

  1. Go to Business overview and select Reports (Take me there).
  2. In the Find report by name field, enter the contact list report that you want.
  3. Select Customise, then select the Rows/Columns ▼ dropdown.
  4. Select Change columns, then select the Note checkbox.
  5. Select Run report.

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