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Sign in to QuickBooks Online account

SOLVEDby QuickBooks20Updated August 11, 2023

Learn how to sign in to QuickBooks Online or QuickBooks Online Accountant using Identity First (IDF).

Designed to make it easier for you to access your QuickBooks account, IDF combines the sign in and account recovery process. Let's say you're using a new device to sign in, like a new laptop or even a different browser, and you can't remember your user ID and password. As long as you have your email address or phone number you can use IDF to gain access to your account.

If you're signing in for the first time or on a new device

  1. Sign in to QuickBooks Online.
  2. Enter your email address, user ID and password or phone number.
  3. Optional: if you'd like to save your sign in details, select Remember me.
  4. Select Sign in.
  5. You'll receive an email or text message from us containing a 6-digit verification code. Enter the code and select Sign in.

Note: We'll remember the most recent user ID and password used, so you don't need to manually enter them every time you sign in.

If you're signing in using a different user ID

  1. Sign in to QuickBooks Online.
  2. Select Use a different user ID. If you've recently used other Intuit accounts to sign in, they'll be listed here.
  3. Enter your email address, user ID and password or phone number.
  4. Optional: if you'd like to save your sign in details, select Remember me.
  5. Select Sign in.
  6. You'll receive an email or text message from us containing a 6-digit verification code. Enter the code and select Continue to sign in.

If your phone number isn't up to date

Once you're logged in to QuickBooks Online, you can update your phone number, to do so select the blue circle in the top right corner and then Manage your Intuit Account.

If you're unable to recover your account with the options available, please message us for support.

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