
Delete customers in QuickBooks
by Intuit•22• Updated 2 weeks ago
Delete customers you no longer do business with to keep your lists easy to review. This labels them “inactive” and hides them from lists and menus in QuickBooks, but leaves their existing transactions available in reports.
Note: This article is for customers using QuickBooks Online (Advanced, Essentials, Plus, and Simple Start) and Sole Trader.
Delete one customer at a time
Follow this link to complete the steps in product
Note: For QuickBooks Sole Trader, go to Customers and goals and select Customers.
- Select the customer's name to open their profile.
- Select the dropdown ▼ next to Edit.
- Select Make inactive, then select Yes, make inactive to confirm.
Delete multiple customers at once
Follow this link to complete the steps in product
Note: For QuickBooks Sole Trader, go to Customers and goals and select Customers.
- Select the checkbox next to each customer you want to make inactive.
- In the Batch actions ▼ dropdown, select Make inactive.
- Select Yes to confirm.